Expert urges authorities to consider ‘third way’ instead of slashing services or raising charges
The main conceptual idea of the text is that Scottish councils can avoid cuts to frontline services by embracing artificial intelligence (AI) and automation technology.
The CEO of AI firm Aivantor argues that councils can achieve significant cost savings (up to 40%) in administrative areas like contact centers and finance departments without resorting to layoffs.
He advocates for a "third way" approach, moving beyond simple cuts or fee hikes and instead focusing on redesigning departments with AI-powered solutions.
The main conceptual idea of the text is that Scottish councils can avoid cuts to frontline services by embracing artificial intelligence (AI) and automation technology. The CEO of AI firm Aivantor argues that councils can achieve significant cost savings (up to 40%) in administrative areas like contact centers and finance departments without resorting to layoffs. He advocates for a "third way" approach, moving beyond simple cuts or fee hikes and instead focusing on redesigning departments with AI-powered solutions.